Physical Security Specialist

hace 6 días


San Francisco, Heredia, Costa Rica Stryker A tiempo completo
Job Description

About Stryker

Stryker is a leading medical technology company that offers innovative solutions to improve patients' lives. We are committed to providing the highest quality products and services to our customers.

Job Summary

The Physical Security Representative will be responsible for interacting with internal customers and external vendors to provide information and support related to physical security systems and services.

Main Responsibilities

  • Provide exceptional customer service and support to internal and external customers.
  • Liaise with the physical security team to meet goals, objectives, and demands of the organization.
  • Identify and support continuous improvement efforts to enhance customer service and experience.
  • Maintain accurate and up-to-date records of physical security documentation.
  • Collaborate with different teams within Stryker on access control, camera/CCTV, visitor management, uniformed guards, and other security tools.
  • Partner with vendors to support security tools in place and provide first-line help to internal customers.
  • Monitor and report events using Everbridge and communicate with site point of contact(s).

Requirements

  • Bachelor's degree or equivalent relevant work experience.
  • Relevant working experience within a matrixed international company (preferably with US-based headquarters or a Multinational company).
  • Fluent spoken and written English required; any other language is a plus.
  • Strong analytical skills, orientation towards creative problem resolution, and ownership of achieving excellence in deliverables.
  • Demonstrated ability to build relationships and influence at all levels of the organization and across multiple functions.
  • Ability to produce high-quality work while prioritizing multiple simultaneous deliverables and working in a fast-paced, demanding environment.


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