Chief Network Architect
hace 15 horas
**Job Summary**
We are seeking an experienced Chief Network Architect to join our team at Webhelp. This is a unique opportunity to work with cutting-edge technologies and transform the future of customer experience (CX).
**About the Role**
The Chief Network Architect will be responsible for designing and implementing functional network infrastructure in both private and public cloud. The ideal candidate will have 7+ years of experience in enterprise level networking, with a knowledge of both Private and Public Cloud interconnect via MPLS, Internet, VPN Tunnel and other networking technologies.
**Key Responsibilities**
- Design and implement functional network infrastructure in both private and public cloud (LAN, WLAN, WAN, AWS, and Voice networks)
- Expert with standard network tools such as WireShark, SolarWinds, etc.
- Resolve standard and escalated SolvNow network tickets
- Mentor other team members and address user needs
- Knowledge of network administration and architecture and experience troubleshooting
- Passionate about security and data protection
- Configure and install software on routers, switches, load balancers, and other network devices
- Monitor network performance and integrity and present suggestions for improvement
- Resolve issues by troubleshooting cloud and local infrastructure
- Work with hardware/software and multiple cloud vendors to implement/maintain networking solutions
- Automate tasks and monitor their effectiveness
- Oversee security measures (e.g., access authentication and disaster recovery)
- Communicate with users to resolve networking/connectivity issues
- Maintain complete technical documentation in our Microsoft OneNote repository
- Suggest improvements to network performance, capacity, and scalability
- Assist Sales/Marketing with Architectural design strategies
**Requirements**
Experience in a network administrator role with Industry-related experience as a Senior Network Engineer. Several of the following Professional certifications: CCNP, CCDP, AWS Cloud Practitioner, Architect, Security, Genesys, Avaya, Nice
Experience with VoIP and session border control (SBC) technologies. Expert with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution.
In-depth understanding of communication protocols (OSI Model) and routing protocols (e.g. BGP, OSPF). Familiarity with access control models and network security.
Knowledge of coding languages for scripting automation tasks (e.g CLI, Python, Perl, and others). Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds, WireShark tools).
Expert with network operating systems (JUNOS, Cisco IOS). Troubleshoot on live devices with packet sniffing tools. Experience managing a team and mentoring junior members.
BSc/BA in Computer Science, Engineer
**What We Offer**
A competitive salary ranging from $120,000 to $180,000 per year, depending on experience. Eligible employees also receive private medical plans, retirement savings plans, paid learning days, and flexible workplaces.
This is a remote-first company looking to hire the absolute best talent in the world. We cannot achieve this vision without you
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