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HR Operations Associate

hace 2 semanas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

About Us

Citi is an equal opportunity and affirmative action employer. We are committed to diversity and inclusion in the workplace. As a company, we strive to create an environment where everyone feels valued, respected and empowered to succeed.

Job Summary

This is an exciting opportunity to join our team as an HR Operations Associate. In this role, you will be responsible for providing operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.

Key Responsibilities

  • Provide operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team
  • Serve as liaison to business for work assignments by asking fact-finding questions, following up on open items and helping with content approval
  • Conduct needs assessment and update content or develop content-related solutions according to business requirements
  • Research and seek out solutions to inquiries on help content and all other open items related to business, including policy gaps and changes

Qualifications

  • 0-2 years relevant experience
  • Proficient in Microsoft Office
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Self-motivated and detail-oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Consistently demonstrates clear and concise written and verbal communication skills
],