Operations Team Manager

2+ years of team management experience, preferably large operations teams;- Fluent level verbal and written proficiency in English;- Experience in analyzing data and best practices to assess performance drivers;- Experience in influencing internal and external stakeholders, with excellent communication and negotiation skills and the ability to resolve...

Job DescriptionThe BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. As a BootStack Engineering Manager, you will be responsible for managing a growing engineering team to optimize the quality and velocity of both development and operations.Your primary objective will be to identify and measure...

A Customer Experience Director at Amzn Support Srvcs Costa Rica is responsible for driving exceptional results and developing talent. This involves guiding a group of Team Managers, managing projects, and raising the bar in a fast-paced environment.The ideal candidate will have experience managing core business KPIs and possess technical affinity on...

**Overview**:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.A career in tech.Work with the biggest and best...

**Job Description**We are seeking a Server Operations Manager to lead our server operations team. As a Server Operations Manager, you will be responsible for managing our server environment, including installation, configuration, and maintenance.**Key Responsibilities**Manage and maintain our server infrastructure, including Windows and Linux servers.Develop...

About Amazon Support Services Costa Rica SrlAt Amazon, we are committed to making our customers' entertainment experience exceptional. We're looking for an experienced Operations Manager to join our Prime Video DigiFlex team in San Jose, Costa Rica. As a key member of our team, you will be responsible for driving strategy and execution for content coverage,...

**People Operations Manager at Snap Finance**Snap Finance is a forward-thinking company that prioritizes its team members' well-being and success. As an Employee Experience Specialist, you'll play a crucial role in delivering exceptional people operations support to internal stakeholders.This position requires collaboration with the CR People Operations...

Amzn Support Srvcs Costa Rica is a leading technology company, and we are seeking an experienced Regional Operations Manager to join our team. As a Regional Operations Manager, you will play a critical role in assisting and supporting our North American Customer Fulfillment Operations Team.The Operations organization and the people who work in it are crucial...

Service Delivery Team ManagerWe are seeking a highly experienced and motivated Service Delivery Team Manager to join our Amzn Support Srvcs Costa Rica team. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and contributing to the development and implementation of process improvements.Key...

About the RoleWe are seeking an experienced Operations Manager to lead our Seller Onboarding team in Arizona. As a key member of our Registration and Compliance Operation (RCO), you will be responsible for managing a team of 10-15 employees, providing direct support to Amazon Sellers as part of their registration and onboarding process onto the Amazon...

We serve the real estate industry in the US. We are seeking a talented Operations Manager to own product fulfillment and lead the team to success.Job DescriptionThis person will be responsible for owning the product fulfillment process from A to Z, coordinating the team in creating and delivering marketing assets for our clients, ensuring excellent quality...

As a Digital Operations Manager at Amazon Support Services Costa Rica Srl - B20, you will be responsible for the strategic direction and execution of content coverage, quality, and international expansion. This role is ideal for an analytical and results-oriented leader who can drive successful programs and team operations.About the RoleManage a 50-100...

**Manager, Technology Operations - Santa Ana, Costa Rica**Do you want to do work on a massively global scale with a FINTECH company that is poised to revolutionize the industry?Come join our growing team and help shape our company's digital capabilities and revolutionize an industryJoin Western Union as Manager, Technology Operations.**Motivated by our...

About WNS Global ServicesWNS (Holdings) Limited, a global Business Process Management leader, offers business value to over 400 clients worldwide by combining operational excellence with deep domain expertise in key industry verticals. Our company provides services across various industries including Banking and Financial Services, Consulting and...

JLL is seeking a highly skilled and experienced Senior Operations Manager to lead our Technology Services team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the team, developing strategies to improve efficiency and productivity, and collaborating with other departments to drive business...

About SonicWallSonicWall is a leading provider of network security solutions. We offer high-energy work environments at the forefront of technology, networking, and cybersecurity.Our team members have real opportunities to make a difference in protecting over 500,000 organizations worldwide.This Technical Support Manager position is based in Costa Rica.The...

About the RoleThe Team Performance Manager position at Amzn Support Srvcs Costa Rica is a key role in driving business growth and success. The successful candidate will have a proven track record of managing high-performing teams and will be responsible for developing and implementing strategies to improve team performance.Main ResponsibilitiesDevelop and...

Key Performance Indicators (KPIs)The Senior Operations Manager will be responsible for tracking and reporting on various KPIs to measure the success of the business. These include:Operational KPIsService Level Agreement (SLA) adherence.First Contact Resolution (FCR) rates.Average Handling Time (AHT).Customer Satisfaction KPIsCustomer Net Promoter Score...

About the RoleAs a Service Delivery Manager at Bill Gosling Outsourcing, you will play a pivotal role in driving the success of our operations team.You will be responsible for leading and motivating a high-performing team to achieve targets that contribute to the company's objectives. This involves providing clear direction, support, and guidance through...

**About Us**We are more than a specialty finance company providing debt recovery solutions for consumers.We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.We know that the only way to support this mission is by...