Logistics Coordinator

hace 2 semanas


Alajuela, Alajuela, Costa Rica Fedex Express Lac A tiempo completo

About Us
FedEx Express Latin America and Caribbean Division is honored and proud to be consistently recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies.

The Ideal Candidate
We are seeking a highly motivated and experienced individual who possesses excellent knowledge of FedEx products and services, retail sales processes, and sales techniques, with the ability to provide exceptional customer service, maintain accurate records, and work collaboratively as part of a team.

Responsibilities
- Promote FedEx products and services over the counter, ensuring high-quality customer interactions and meeting sales targets.
- Monitor and manage daily sales, cash validation, volume, and other key performance indicators (KPIs) to identify trends and areas for improvement.
- Maintain accurate records and reports using FedEx systems and internal controls, adhering to established procedures and best practices.
- Collaborate with colleagues to achieve shared goals, resolving conflicts and addressing customer concerns in a professional and courteous manner.
- Stay up-to-date with industry developments, competitor activity, and regulatory changes, applying this knowledge to drive business growth and improve customer satisfaction.
- Develop and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored solutions and exceptional service.



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