Senior Infrastructure Engineer
hace 1 semana
Syniverse is a world-leading company that connects the globe. With a vision to lead the world forward, we're driven by innovation and a passion for excellence. Our team collaborates with top brands, driving progress in intelligent transportation systems, mobile networks, and more.
Key Responsibilities:
- Provide expert technical support for complex issues, leveraging root cause analysis to deliver effective solutions.
- Coordinate escalated support cases, leading internal teams and third-party vendors to resolution.
- Install, monitor, maintain, and optimize production server hardware and software.
- Analyze metrics to identify reasons for achievements or deviations, action-planning and executing feedback from customers.
- Continuously monitor production servers, using alarm monitoring tools to resolve and escalate issues as needed.
Requirements:
- Bachelor's degree in computer science, electronics, or telecommunications, or equivalent experience.
- Certification in operating systems and databases (preferred).
- Exceptional customer service skills, analytical and multitasking abilities, and excellent communication skills.
Benefits:
- A competitive total compensation package, including salary, benefits, and perks.
- A flexible/remote work environment, empowering you to excel in your role.
- A leadership team committed to fostering an inclusive, collaborative, and transparent culture.
We're seeking a skilled Senior Infrastructure Engineer to join our team. The estimated annual salary for this position is around $120,000, based on national averages and industry standards.
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