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Payment Operations Associate

hace 2 semanas

San José, San José, Costa Rica Western Union A tiempo completo

**About the Role**

We are seeking a highly skilled Payment Operations Associate to join our team as Payment Processing Operations responsible for processing and validating outbound transactions.

Key Responsibilities:

  • Provide online support to agents regarding collections.
  • Manage incidents and cases related to agent escalations.
  • Analyze data using computerized systems to track, gather information, and troubleshoot.
  • Escalate issues promptly to the appropriate leadership level.

Qualifications:

  • Degree in finance, accounting, economics, or administration preferred.
  • Post-secondary education or equivalent experience in finance or related field.
  • Proficiency in MS Office and computerized systems.
  • Excellent communication and analytical skills.
  • Able to work in a fast-paced environment with multiple priorities.

Benefits**

In this role, you will enjoy:

  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.