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Global Cloud Adoption Specialist

hace 3 semanas

Alajuela, Alajuela, Costa Rica Microsoft A tiempo completo

Key Responsibilities
- Develops and maintains strategic relationships with C-level customer stakeholders and technical professionals.
- Drives accountability for top-tier customer relationships, acting as a trusted advisor and owning consumption strategy for largest accounts.
- Expands and ensures customer and partner relationships beyond current support contract owners, focusing on leading definitions of business outcomes across large stakeholder groups and coaching teams to align consumption strategy to strategic customers and their priorities.
- Synthesizes insights from team and customer industry regarding business and IT objectives, identifying customer needs and creating shared plans to support outcomes specific to the customer and common to the industry.
- Provides leadership to execute support and consumption delivery programs, using industry trends and program delivery progress to identify priority areas for driving customer environmental health outcomes.