Global Analytics Specialist
hace 3 días
We are thrilled to share that Experian has been named one of the 100 Best Companies to work for by FORTUNE and one of the 100 World's Most Innovative Companies by Forbes Magazine. Our Customer Experience (CX) team is looking to place the Voice of Our Clients at the Heart of the business.
About the Role:
The Global Analytics Specialist will manage day-to-day reporting and connect operational data to our Client Feedback program and journey. The ideal candidate will be a data wizard with a strong working knowledge of CX systems, Salesforce, Data Integration, Analytics, and Insights.
Responsibilities:
- Own the day-to-day reporting for all CX programs and platforms
- Collect and connect data to gather and analyze the Experian client experience (CX)
- Integrate customer feedback and satisfaction data with operational data from a variety of sources to create impactful dashboards, reports, and analysis
- Troubleshoot data-related issues in reports
- Ad-hoc data pulls for the CX team, GSE
Requirements:
- 3-5 years of experience in data related roles
- Must have a working knowledge of Salesforce, Sales Insight, CX Platforms or other CRM
- Comfortable using Business Intelligence tools like Tableau, PowerBI, etc. to retrieve data and build well-designed visualizations and dashboards
- Advanced Excel skills and examples of reporting
Benefits:
- Medical, life and dental insurance
- International Share Save Plan
- Flex Work/Work from home
- Paid time off
- Annual Performance Bonus
- Education Reimbursement
- Family Bonding
- Bereavement Leave
- Referral Program
-
Data & Analytics Engineer - Cr
hace 1 semana
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**Data & Analytics Enginner (Remote)****Heredia, Costa Rica**SGF Global is looking for a Data & Analytics Enginner, for IT enterprise in Heredia, Costa Rica.**Overview**:The Data & Analytics Engineer will enable analytics and reporting through the use of the data foundation and digital core competency.In this role, you will leverage the core capabilities of...
-
Global Business Improvement Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoWe are seeking a talented Global Business Improvement Specialist to join our team at Sgf Global. As a key contributor to our organization, you will play a critical role in identifying opportunities for process automation and implementing scalable solutions.The ideal candidate will have a strong background in process optimization, process standardization and...
-
Data Analytics Specialist Iii
hace 4 semanas
San Francisco, Heredia, Costa Rica Uber A tiempo completoAbout the RoleWe're seeking a Data Analytics Specialist to join our Latam Operations team at Uber, where we're pioneering how to manage customer experience around the globe. This role is critical in establishing trust for riders and driver partners, our community.Key Responsibilities:Build, maintain, and optimize weekly, monthly, and quarterly...
-
Data And Analytics Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**Data **and Analytics Engineer (Hybrid)****Heredia, Costa Rica**SGF Global is looking for a Data and Analytics Engineer, for IT enterprise in Heredia, Costa Rica.**Requirements**:- Bachelor's degree in a related field or equivalent experience- Confirmed skills of enabling data content for reporting or analytics solutions- Experience in Power BI to built...
-
Senior Analytics Data Specialist: Data Visionary
hace 4 días
San Francisco, Heredia, Costa Rica Workday A tiempo completoAbout WorkdayAt Workday, we believe in putting our people first. Our culture is built on a foundation of employee-centricity, collaboration, and innovation. We strive to create a workplace where everyone feels valued, supported, and empowered to make a meaningful impact.We are part of a high-performance Revenue Operations organization that aims to drive...
-
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we are seeking a detail-oriented Data Analytics Specialist to support our Vendor Investigations & Transactions Accuracy's Digital Fraud Review team. This role involves reviewing large datasets to identify suspicious transactions in vendor invoicing, payments, and account creation, with the goal of preventing fraud before it...
-
Global ELA Reporting Lead
hace 4 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoRole OverviewSgf Global is seeking a highly skilled Business Analyst I to join our team.In this role, you will be responsible for reviewing and analyzing ELA software deployment report analyses, ensuring compliance with ELA terms and conditions, and providing ELA Reporting data analytics and analysis.The ideal candidate will have experience working in...
-
Data Analytics Specialist Iii
hace 2 semanas
San Francisco, Heredia, Costa Rica Uber A tiempo completo**About the Role**At Uber, providing amazing support that establishes trust for riders and driver partners—our community—is a core feature of our product experience.We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way.Community Operations is pioneering how Uber manages the customer experience...
-
Analytics Data Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Experian's Data Transformation Expertise**We're seeking a Data Transformation Engineer to join our team at Experian's Global Security Office. In this role, you'll be responsible for designing and building data pipelines, transforming raw data into actionable insights, and collaborating with cross-functional teams to drive business growth.About the...
-
Digital Marketing And Analytics Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Description Experian's Integrated Marketing team is seeking a detail-oriented digital marketing specialist to facilitate project execution, make web updates, manage web technology integrations, oversee web analytics + reporting, and support chatbot optimization for Experian's Integrated Marketing team. You will focus on operationalizing digital...
-
Global Trade Specialist
hace 7 días
San Francisco, Heredia, Costa Rica United Parcel Service A tiempo completo**Company Overview**At United Parcel Service, we are dedicated to providing exceptional service and opportunities for growth. Our organization is committed to fostering a culture of innovation, diversity, and inclusion.As a Global Trade Specialist, you will play a key role in helping us achieve our goals by ensuring compliance with import/export regulations...
-
Data Analytics Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Vmware A tiempo completo**Job Summary**We are seeking an experienced Business Intelligence Analyst to join our team at VMware.As a Business Intelligence Analyst, you will be responsible for developing enterprise-level analytics products and driving transformational initiatives.Your primary focus will be on understanding critical business insights and working on analytics products...
-
Procurement Analytics Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe Procurement Analytics team plays a vital role in supporting Supply Chain Operations (SCO) by providing financial analysis and interpretation related to vendor spend across Citi's geographies, businesses, and functions.As an integral part of the SCO framework, this team is responsible for reporting and analysis on a global basis. This role will focus on...
-
Global Operations Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Kyndryl A tiempo completoAs a Global Operations Specialist at Kyndryl, you will have the opportunity to work on a wide range of exciting projects that drive business success. Your primary responsibility will be to work with Operational Capabilities & Excellence Global Process leaders to ensure that Lead to Cash process documentation is accurate, complete, communicated, and readily...
-
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completoAt Infotree Global Solutions, we're seeking a highly skilled Data Analyst to join our team and contribute to the success of our data engineering and analytics functions.A successful candidate will have a degree in computer science, engineering, mathematics, information systems, or a related field. We require two to five years of relevant professional work...
-
Senior Analytics
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.In addition, for the last five years we've been named in the 100 "World's Most...
-
Quality Assurance Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleWe are looking for a talented and motivated professional who wants to dive into big data analytics projects to ensure quality and best practices to solve complicated customer problems. As a Quality Assurance Specialist, you will manage exploratory and automated tests to ensure product quality. Your responsibilities will include designing and...
-
Analytics Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleWe are seeking an experienced Data Management Specialist to join our team at Experian.This role requires the individual to design and create reports and dashboards to support our product offerings and improve data management and delivery.Main ResponsibilitiesCreate high-quality reports and dashboards to support product offerings.Collaborate...
-
Compensation Program Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoCompany OverviewMoodys is a global leader in integrated risk assessment, empowering organizations to make informed decisions.Job SummaryWe are seeking a Compensation Program Specialist to support the development and execution of our total compensation programs.Key ResponsibilitiesPrepare analytics and advise Compensation Consultants on compensation...
-
Team Leadership Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Safeguard Global A tiempo completoWe are seeking a talented Team Leadership Specialist to join our Safeguard Global team in leading our GEO operations team.This specialist will be responsible for ensuring that our GEO operations team delivers exceptional experiences for our employees and clients.The role involves developing and implementing effective strategies to drive team performance,...