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Technical Services Professional
hace 2 semanas
Citi is a leading global bank seeking an experienced Technical Services Professional to join our team. As an Application Systems Analyst, you will be responsible for providing technical and business support to users of our Citi Applications.
**Key Performance Indicators (KPIs):**
- Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
- Directly impacts the business by ensuring the quality of work provided by self and others.
Responsibilities:
- Provide technical and business support to users of Citi Applications.
- Field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions.
Education:
- Bachelor's/University degree or equivalent experience.
Time Type:
Citi is an equal opportunity and affirmative action employer.
