Master Data Governance Specialist

hace 3 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

**Job Overview**:

We are seeking a highly skilled Master Data Governance Specialist to join our team. As a key member of our supply chain operations, you will play a critical role in ensuring the accuracy and integrity of our master data.

Key Responsibilities:

  • Develop expertise in data governance and processes
  • Develop expertise in master data set-up (includes conditional data such as PIR, Product Costing components, X-Ref, legacy Euroms2, Lotus Notes, etc.)
  • Monitor work queues for new requests (i.e., tickets, material creation/extend, cleansing, replacement, etc.)
  • Complete assigned tasks within SLA targets (i.e., ticket resolution, material creation/extension, cleansing etc.)
  • Coodinate with global Master Data Global Operations Support team to meet Service Level Agreements
  • Facilitate data collection process and output for SAP
  • Maintain business group workflow/routing configuration information
  • Provide reports to assigned business team to enable end-to-end process visibility
  • Identify opportunities to improve data quality & reduce cycle time
  • Create training materials, process flows, and procedures
  • Be a point of contact for Division(s) for Material requests (new Material setup, Material extensions for sales org/plant, reactivation, product hierarchy)
  • Escalate issues as needed

Requirements:

  • Bachelor's degree or higher from an accredited university
  • 2 to 3 years of work experience in shared service centers, customer service or master data management, supply chain or manufacturing
  • Business level fluency in English (B1 or higher) both spoken and written
  • Spanish (Advanced) or as a primary language
  • Detailed oriented and enjoys working with operational transactional processes
  • Collaborative Team player, analytical and proactive
  • Excellent communication
  • Ability to learn quickly


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