Operational Risk Analyst

hace 4 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Job Overview

Citi is a leading global bank, and we are currently seeking an experienced Operational Risk Sr. Analyst to join our team.

The successful candidate will be responsible for identifying and assessing operational risks across various business units, ensuring that appropriate controls are in place to mitigate these risks.

This role requires strong analytical and communication skills, as well as the ability to work collaboratively with cross-functional teams.

Key Responsibilities

  • Participate in site-wide control meetings to promote a controls culture within the operations division.
  • Evaluate risks and controls, and ensure appropriate remedial actions are in place.
  • Mainly responsible for timely updating MCA monitoring processes, creating and coordinating QRA meetings, and executing trust and verify MCA tests.
  • Support Internal and External Control organizations, including Internal Audit, regulators, control self-assessment, Compliance, and Finance.
  • Oversight of Corrective Action Plan remediation (CAP) and monitoring of Entitlement Review completion on a regular basis.
  • Ensure 100% completion of all required trainings and cascading communication to the department related to all Risk and Control items.
  • Update Records Management inventories and ensure completion of necessary information for the COB plan.
  • Coordinate local COB Testing, complete Test Plans, and finalize all required documentation.
  • Serve as coordinator for EUC documentation completion and facilitate updates to EUC guidelines.
  • Monitor DCFC tasks daily and escalate potential 'fails' to Process leads.
  • Provide Change Requests to R&C Compliance and Audits and review mandatory absence plans with Process leads.
  • Liaise with R&C to obtain deviation approval, assist in meeting KPMG and Internal Audit requirements, and review all documentation before providing it to KPMG and IA.
  • Prepare Risk Control Matric (RCM) in coordination with Process Leads and assign samples to testers.
  • Compile results from testing and submit them along with documentation.

Qualifications

  • Bachelor's degree in Business or Computer Science or equivalent experience.
  • 3-5 years of Financial Services or Technology experience.
  • Proficiency in Excel, including working knowledge of formulas, links, and pivot tables.
  • Fluent English is required.
  • Pursue continuous process and self-improvement opportunities.
  • Ability to manage development projects.
  • Audit/control experience.
  • Solid customer service and communication skills.
  • Team player.
  • Excellent organizational and follow-up skills.
  • Excellent documentation skills.
  • Effective time management skills.
  • Analytical, flexible, team-oriented, with attention to detail.
  • Ability to multi-task and handle multiple priorities effectively.
  • Database Administration knowledge (Access) - Advanced level.
  • MS Office - Advanced level.
  • Ability to follow up on different requests and provide legible status.
  • Proficient in metrics/KRIs assessment and reporting.
  • Proactive, able to take the lead in devising creative solutions.
  • Ability to work under pressure managing tight deadlines and unexpected changes.
  • Excellent communication and relationship skills across all management levels.
  • Analytical with attention to detail and strong problem-solving skills.
  • Leadership skills.

Job Family Group: Risk Management

Job Family: Operational Risk

Time Type: Full-time

Citi is an equal opportunity and affirmative action employer.



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