Desktop Hardware and Software Engineer
hace 3 días
This is an exciting opportunity to join our dynamic team as a Helpdesk Support Specialist.
As a member of our team, you will play a key role in ensuring the smooth operation of our IT systems and providing exceptional support to our employees.
You will be responsible for delivering high-quality technical support, maintaining accurate records, and working collaboratively with our team to achieve our objectives.
Key Responsibilities:- Delivering technical support to employees via multiple channels
- Maintaining accurate records of computing equipment and software
- Resolving desktop hardware and software problems in a timely and efficient manner
- Collaborating with the team to achieve project goals
- Bachelor's degree in Computer Science or related field
- Minimum 2 years of experience in helpdesk or technical support role
- Knowledge of Microsoft Active Directory, Windows Desktop Operating Systems, and Mac OS X
- Excellent communication and problem-solving skills
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