Desktop Hardware and Software Engineer

hace 3 días


San José, San José, Costa Rica Transperfect A tiempo completo
About the Role

This is an exciting opportunity to join our dynamic team as a Helpdesk Support Specialist.

As a member of our team, you will play a key role in ensuring the smooth operation of our IT systems and providing exceptional support to our employees.

You will be responsible for delivering high-quality technical support, maintaining accurate records, and working collaboratively with our team to achieve our objectives.

Key Responsibilities:
  • Delivering technical support to employees via multiple channels
  • Maintaining accurate records of computing equipment and software
  • Resolving desktop hardware and software problems in a timely and efficient manner
  • Collaborating with the team to achieve project goals
Requirements:
  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years of experience in helpdesk or technical support role
  • Knowledge of Microsoft Active Directory, Windows Desktop Operating Systems, and Mac OS X
  • Excellent communication and problem-solving skills

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