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Cybersecurity Solutions Architect
hace 1 semana
About Us
\SentinelOne is a pioneering cybersecurity company that empowers organizations to protect themselves against ever-evolving threats. Our XDR platform revolutionizes the way we prevent, detect, and respond to security breaches in real-time.
\We are driven by a shared vision to create a safer digital world through innovative technologies and collaborative efforts. As a Technical Account Manager at SentinelOne, you will play a pivotal role in delivering exceptional customer experiences and ensuring our solutions meet their evolving needs.
\Key Responsibilities
\- \
- Evaluate customers' business requirements, infrastructure, security, and compliance needs to design and implement tailored solutions.\
- Develop and maintain strong relationships with key clients, fostering trust and loyalty towards our products and services.\
- Collaborate with cross-functional teams to resolve technical and business issues, identify growth opportunities, and gather customer feedback.\
- Stay up-to-date with industry trends, technologies, and best practices to drive innovation and continuous improvement.\
- Promote upsell opportunities and contribute to the development of knowledge base resources.\
- Work closely with Product, Engineering, Support teams, and Upper Management to advocate customer needs and define feature requests.\
- Maintain an in-depth understanding of our technology, products, and services.\\:ul\
Requirements
\We are seeking an experienced and skilled individual who possesses:
\- \
- A minimum of 3 years of experience in field engineering, technical account management, or pre-sales roles.\
- Excellent communication skills, with the ability to articulate complex ideas and build strong relationships with clients.\
- Strong problem-solving skills, with experience working with Enterprise customers and troubleshooting complex technical issues.\
- The ability to work independently and as part of a team, with a proven track record of driving results and meeting deadlines.\
- Familiarity with MongoDB, scripting languages (Python, PHP), and Unix shell scripts, with the ability to learn and adapt quickly.\\:ul\
Benefits
\SentinelOne is committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to succeed. We offer a range of benefits, including:
\- \
- A competitive salary and bonus structure.\
- Ongoing training and professional development opportunities.\
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.\
- A dynamic and supportive work environment, with regular social events and recognition programs.\\:ul\
About SentinelOne
\SentinelOne is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, disability status, or any other protected characteristic. We are proud to be an E-Verify participant for all U.S.-based roles.
