Cloud Support Specialist

hace 14 horas


San Francisco, Heredia, Costa Rica Ibm A tiempo completo
Overview of the Job

This is a unique opportunity to join IBM as a Technical Support Engineer, focusing on infrastructure support. In this role, you'll work closely with our customers to resolve technical issues and improve their overall experience.

Your key objectives will be:

  • Providing timely and effective support for customer incidents and requests
  • Utilizing industry-leading tools to identify and troubleshoot complex technical issues
  • Maintaining detailed documentation of all support activities

To succeed in this position, you'll need:

  • Strong technical knowledge of Linux systems and virtualization platforms
  • Experience working with cloud-based technologies (AWS/Azure)
  • Excellent problem-solving and analytical skills

We offer a comprehensive benefits package and a collaborative work environment that promotes growth and development. If you're passionate about delivering exceptional customer experiences, this could be the perfect fit for you.

At IBM, we believe that our differences are what make us stronger. We're committed to creating a workplace that's inclusive, respectful, and supportive of every individual.



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