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Cybersecurity Threat Response Specialist
hace 3 semanas
At Ttec, we empower organizations to deliver exceptional customer experiences. As a Cybersecurity Threat Response Specialist, you will play a vital role in protecting our clients' sensitive data and systems from cyber threats.
The Security Operations Center (SOC) is responsible for monitoring and responding to security incidents 24/7. The SOC Analyst will work closely with Information Security, IT Operations, and Engineering teams to identify and mitigate potential security risks.
Key Responsibilities:
- Monitor security tools, including Intrusion Detection Systems, Intrusion Prevention Systems, Anti-Malware, Firewalls, Centralized Logging system, and Security Information and Event Management tools
- Identify current and potential problem areas, escalating and responding as appropriate
- Stay up-to-date with industry threat intelligence and recommend risk mitigation strategies
- Perform vulnerability scanning, analysis, notification, and follow-up
Requirements:
- Demonstrated knowledge of information security principles, concepts, practices
- Familiarity with networks and operating systems
- Ability to provide technical advice, guidance, and recommendations to management and other technical specialists on critical information technology security issues
- Strong analytical skills and ability to assess risk factors and advise on vulnerability of attack from a variety of sources
- Experience with security incident detection, response, and remediation
PREFERRED QUALIFICATIONS:
- Security Certifications, such as CCNA Security, CCNP Security
- Experience with trouble ticketing systems
Ttec offers a dynamic and challenging work environment that promotes growth and development. Join us in our mission to deliver exceptional customer experiences and make a difference in the lives of our clients.