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Cybersecurity Threat Response Specialist

hace 3 semanas


San Francisco, Heredia, Costa Rica Ttec A tiempo completo

At Ttec, we empower organizations to deliver exceptional customer experiences. As a Cybersecurity Threat Response Specialist, you will play a vital role in protecting our clients' sensitive data and systems from cyber threats.

The Security Operations Center (SOC) is responsible for monitoring and responding to security incidents 24/7. The SOC Analyst will work closely with Information Security, IT Operations, and Engineering teams to identify and mitigate potential security risks.

Key Responsibilities:

  • Monitor security tools, including Intrusion Detection Systems, Intrusion Prevention Systems, Anti-Malware, Firewalls, Centralized Logging system, and Security Information and Event Management tools
  • Identify current and potential problem areas, escalating and responding as appropriate
  • Stay up-to-date with industry threat intelligence and recommend risk mitigation strategies
  • Perform vulnerability scanning, analysis, notification, and follow-up

Requirements:

  • Demonstrated knowledge of information security principles, concepts, practices
  • Familiarity with networks and operating systems
  • Ability to provide technical advice, guidance, and recommendations to management and other technical specialists on critical information technology security issues
  • Strong analytical skills and ability to assess risk factors and advise on vulnerability of attack from a variety of sources
  • Experience with security incident detection, response, and remediation

PREFERRED QUALIFICATIONS:

  • Security Certifications, such as CCNA Security, CCNP Security
  • Experience with trouble ticketing systems

Ttec offers a dynamic and challenging work environment that promotes growth and development. Join us in our mission to deliver exceptional customer experiences and make a difference in the lives of our clients.