Financial Services Analyst

hace 2 días


San José, San José, Costa Rica Zm Financial Systems A tiempo completo

About Zm Financial Systems

We are a world-class sales organization dedicated to delivering exceptional solutions to our clients. Our diverse team of information architects, thinkers, builders, and passionate problem solvers work together to bring out the best in each other.

Our Mission

We strive to be a bridge between our product teams and customers, building mutually rewarding relationships that allow us to deliver the best solution for each client challenge.

Role Overview

This role involves understanding and explaining complex financial models on conceptual, intuitive, and practical levels. You will provide thorough quantitative and conceptual solutions to our wide range of clients.

Key Responsibilities

  1. Understand and explain complex financial models on conceptual, intuitive, and practical levels.
  2. Provide thorough quantitative and conceptual solutions to our wide range of clients.
  3. Provide in-depth education and assistance on product features, functionality, and the product technical architecture.
  4. Communicate effectively and develop excellent working relationships with colleagues within Client Service and in partner teams such as Engineering, Research, etc.
  5. Provide constructive feedback to the sales and training groups regarding client needs and opportunities.
  6. Identify, capture, and channel client feedback on product features and functionality to our Product Managers.
  7. Originate content for our client Knowledge Base.
  8. Manage and escalate requests appropriately while maintaining ownership of client interaction and delivery solution.
  9. Track all client interactions using the CRM system.

Qualifications

  • Masters degree in Quantitative Finance, Business Administration, Computer Science, Financial Engineering, Computer Information Systems or Accounting preferred.
  • Python experience is a plus.
  • Strong knowledge of Windows based architectures and windows diagnostic software.
  • Knowledge of financial mathematics (e.g., stochastic process, Monte Carlo techniques, derivative pricing, interest-rate modelling) preferred.
  • Superb analytical skills and persistence in analytical and technical problem solving.


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