Citi Operations Specialist
hace 5 días
We are looking for a highly skilled and experienced Citi Operations Specialist to join our team. As an intermediate-level position, this role is responsible for providing day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.
The ideal candidate will have 0-2 years of relevant experience and be proficient in Microsoft Office. They will also possess excellent organizational and time management skills, with a proven track record of meeting deadlines and delivering high-quality results.
The successful candidate will demonstrate strong problem-solving and decision-making skills, as well as the ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. Additionally, they will consistently demonstrate clear and concise written and verbal communication skills, with the ability to prepare and present information to internal and external auditors when required.
Key Responsibilities:
- Provide day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team
- Serve as liaison between operations staff, relationship managers, project managers, custodians, and clients, ensuring seamless communication and collaboration
- Update help content used by Knowledge Hub end users to service client inquiries, as needed
- Execute work assigned, including annual review certification and change requests
Qualifications:
- 0-2 years relevant experience
- Proficient in Microsoft Office
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Self-motivated and detail-oriented
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
Bachelor's degree/University degree or equivalent experience
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