About the Role:

The CSX BI & Cadence Program Manager is a critical position within the CSX organization. This role will play a key part in enabling the successful execution of business objectives by partnering closely with functional leaders to establish clear performance metrics.

Responsibilities:

• Developing and maintaining a deep understanding of CSX's functional performance metrics and goals
• Collaborating with cross-functional teams to identify and track key performance indicators
• Ensuring timely and accurate reporting of MBOs and other relevant metrics
• Providing analytical support to inform business decisions
• Maintaining relationships with stakeholders to ensure effective communication and alignment
• Identifying opportunities for process improvement and implementing changes as needed

About You:

We're looking for an experienced professional who possesses a strong analytical mindset, excellent communication skills, and a proven track record of delivering results in a fast-paced environment.

Requirements:

• Bachelor's or Master's degree preferred
• 8+ years of experience in Customer Success/Services in an Enterprise Software and/or Cloud-based Services company
• Strong analytical and problem-solving skills
• Experience with data modeling and presentation tools
• Professionalism, positivity, and a high level of integrity
• Must have experience developing pivot tables within Excel or Google Sheets
• Experience with Tableau and/or Salesforce is highly desirable