Technical Solutions Specialist
hace 3 días
Splunk is committed to building a safer and more resilient digital world. Our unified security and observability platform empowers the world's leading enterprises to protect their digital systems and ensure reliability. While our customers appreciate the value of our technology, it's our talented team members who make Splunk an exceptional career destination and earn us numerous awards as a best place to work. We welcome individuals who bring their authentic selves to the table, what we call their "million data points". If you're passionate about groundbreaking technology and enthusiastic about helping your customers and peers succeed, then you may have a home at Splunk.
Key Responsibilities:
- Partner with Account Managers and Solution Engineers in this customer-facing role to deliver key activities that support the evaluation of the suitability of Splunk's products and solutions to customers remotely, with a focus on value-based differentiators
- Research and respond to functional and technical elements of RFIs/RFPs
- Deliver a variety of customer-facing workshops to enable our customers to learn about Splunk technology
- Lead discovery calls to identify customer requirements
- Work with customers across North and South America and internal Splunk teams after the sale to assist them with adopting Splunk's products and solutions
Requirements:
- You should ideally have either some experience in selling and supporting software products to IT organizations or have experience using or supporting technology in a business setting
- Strong interpersonal skills, both written and oral, and an ability to communicate complex ideas to all levels of the business
- A confident and comfortable presenter interested in developing these skills further
- Ability to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approaches
- Familiarity with programming or scripting is a plus
- Spanish or Portuguese speaker (professional level)
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