Documentation Expert
hace 1 semana
Zm Financial Systems empowers people to make better decisions and achieve brighter futures.
We're a mission-driven organization that values excellence, integrity, responsiveness, collaboration, respect, and passion.
We're looking for a talented Documentation Expert - Banking Technology to join our team.
This role is responsible for creating high-quality documentation that meets the needs of our users.
You'll work closely with our development team to ensure that our products are easy to use and understand.
Key Responsibilities:
- Create end-user, administrator, and installation documentation for our products
- Conduct user interviews and gather data for documentation
- Collaborate with cross-functional teams to improve documentation products
- Create FAQs, technical white papers, flowcharts, and other support documents
Requirements:
- Minimum four years of technical writing experience
- Ability to plan and execute documentation projects from scratch
- Strong communication and collaboration skills
- Familiarity with financial systems and technology
Benefits:
- Competitive salary range: $75,500 to $109,400
- Annual performance incentive compensation
- Comprehensive benefits package, including medical, dental, vision, and parental leave
- Tuition reimbursement and employee stock purchase plan
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