Documentation Expert

hace 1 semana


San José, San José, Costa Rica Zm Financial Systems A tiempo completo

Zm Financial Systems empowers people to make better decisions and achieve brighter futures.

We're a mission-driven organization that values excellence, integrity, responsiveness, collaboration, respect, and passion.

We're looking for a talented Documentation Expert - Banking Technology to join our team.

This role is responsible for creating high-quality documentation that meets the needs of our users.

You'll work closely with our development team to ensure that our products are easy to use and understand.

Key Responsibilities:

  • Create end-user, administrator, and installation documentation for our products
  • Conduct user interviews and gather data for documentation
  • Collaborate with cross-functional teams to improve documentation products
  • Create FAQs, technical white papers, flowcharts, and other support documents

Requirements:

  • Minimum four years of technical writing experience
  • Ability to plan and execute documentation projects from scratch
  • Strong communication and collaboration skills
  • Familiarity with financial systems and technology

Benefits:

  • Competitive salary range: $75,500 to $109,400
  • Annual performance incentive compensation
  • Comprehensive benefits package, including medical, dental, vision, and parental leave
  • Tuition reimbursement and employee stock purchase plan


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