Cybersecurity Product Security Liaison

hace 3 días


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo
Company Overview

At Thermo Fisher Scientific, we foster a culture of exploration and discovery. With over $40 billion in revenue and the largest investment in R&D in the industry, we empower our employees to make significant contributions to the world.


About the Role

We are seeking a Cybersecurity Product Security Liaison to partner with our product management teams and ensure the long-term security of our product line. As a key member of our team, you will improve established processes and collaborate with a wide network of team members to be the central point of contact for customer engagement concerning the security of our products.


Responsibilities
  • Assist product and sales teams with accurate security documentation to satisfy customer and/or regulatory requirements proactively and on-demand.
  • Review existing product deployment's support structure for vulnerabilities and recommend opportunities for improvement.
  • Work collaboratively with internal teams to develop and coordinate the release of product vulnerability related documentation and other customer-facing content.
  • Owning the development of cybersecurity documentation to align with customer and regulatory expectations, such as security bulletins, vulnerability disclosures, and security reports.
  • Coordinate with product management teams to streamline sales activities by providing product-focused security implementation.

Requirements
  • 5+ years of related cybersecurity experience, particularly in product security, customer service, security sales engineering or technical support.
  • Bachelor's Degree in cybersecurity, computer science, engineering or equivalent experience in a relevant field.
  • Effective communication skills to be used across a diverse audience (both technical and non-technical).
  • An outstanding and individual perspective to a highly collaborative environment.
  • B2+ level of English.
  • Proficient in English written and spoken.
  • Ability to write and edit professional documentation about the security components of our products.
  • Good interpersonal skills leading to positive relationships and collaborative problem-solving.
  • Exceptional customer service skills.
  • Excellent project and document management skills.


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