Production Efficiency Coordinator

hace 3 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Key Responsibilities

We are seeking a highly motivated and organized individual to fill the role of Workflow Analyst. Key responsibilities include:

  • Working closely with CPA and GCC teams to analyze data and make recommendations to improve service levels
  • Identifying and mitigating emerging risks and developing plans for service level protection/recovery
  • Coordinating site staffing needs and reporting on head count numbers per Operational Unit
  • Developing and maintaining workflow related trackers to drive day-to-day site-wide production efficiency

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