Enterprise System Administrator
hace 2 días
The Desktop Support I will resolve support requests as well as meet customer happiness demands.
Key Responsibilities:
- Handle incidents to ensure the highest levels of availability and alignment to service level agreements.
- Track computer system issues through to resolution within agreed time limits.
- Ensure timely and accurate customer service and increase client happiness.
To be successful in this role, you should have:
- 1-3 years of demonstrable experience with similar roles.
- English language skills (B2+).
- +18 years old.
- High School Diploma or Bachelor's Degree in Systems Engineering or related field.
- Hands-on experience with Windows 10 environment.
- Experience in a medium or large-sized office.
- Strong written and verbal communication skills.
- Customer service skills.
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It System Administrator
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