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Risk Management Expert
hace 3 semanas
At Experian, we empower individuals and businesses to thrive by unlocking the power of data.
We're a leading global information services company, dedicated to creating opportunities for consumers, businesses, and society as a whole.
Our mission is to provide innovative solutions that help our clients navigate the complexities of the digital age.
About Us:
We're proud to be recognized as one of the 100 Best Companies to Work For by FORTUNE and listed among the 100 World's Most Innovative Companies by Forbes Magazine.
Job Description:
As a Risk Analyst, you'll play a critical role in reviewing customer accounts that demonstrate potentially suspicious activity from various risk tools.
You'll analyze customer behavior and transactions, researching linked fraud trends and data points to identify areas for improvement.
Responsibilities:
- - Review high-risk transactions related to authentication, chargebacks, and transactional or recurring billing data
- - Support risk policy analysis and provide suggestions for strategy optimization
- - Collaborate with cross-functional teams to conduct ad hoc research, impact analysis, and validate issue remediation processes
Requirements:
Required Qualifications:
- - 2+ years working in call center operations or risk reduction analyst role
- - Strong oral and written communication skills
- - Strong documentation and organizational skills
Preferred Qualifications:
- - Experience profiling data, including data discovery, cleansing, and analysis
- - Previous e-commerce or retail fraud prevention and investigation experience
- - Ability to prioritize and be a self-starter to provide deliverables within expected timeframe
Benefits:
We offer a comprehensive package of benefits, including medical, life, and dental insurance, flexible work arrangements, and opportunities for professional growth and development.
Culture at Experian:
We value diversity, equity, and inclusion, and strive to create a thriving, inclusive, and diverse team where people love their work and love working together.
