Procore Product Champion

hace 6 días


San Francisco, Heredia, Costa Rica Procore Technologies A tiempo completo

In this dynamic role, you will partner closely cross-functionally with Sales, PS, Support, Product, and Marketing teams to develop best practices and drive Procore's evolution as a market leader. As a Customer Success Strategist, you will work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. Your primary responsibility will be to drive the success of Procore's SMB customers by leveraging your consultative-mindset and knowledge of the construction industry and Procore's software platforms. This includes making data-driven recommendations to customers on how to optimize the value of Procore, crafting value-based presentations that address customer business problems, and accelerating the adoption of the Procore platform. You will also provide product roadmap and product release updates to customers, drive in product demonstrations, and coordinate multiple technical resources, both internal and external. Additionally, you will foster a positive team culture by supporting and mentoring fellow Procorians and collaborate with all levels of the Procore organization to develop best practices. Key requirements for this role include strong analytical and problem-solving skills, the ability to communicate optimistically, clearly, and successfully with clients, and 1+ years of Construction industry expertise. Experience managing project construction, including bidding, procurement, RFIs, submittals, drawings, specifications, documents and schedule, quality control and safety is preferred.

Responsibilities:
* Develop best practices and drive Procore's evolution as a market leader
* Partner closely cross-functionally with Sales, PS, Support, Product, and Marketing teams
* Drive the success of Procore's SMB customers by leveraging your consultative-mindset and knowledge of the construction industry and Procore's software platforms
* Provide product roadmap and product release updates to customers
* Coordinate multiple technical resources, both internal and external
* Foster a positive team culture by supporting and mentoring fellow Procorians



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