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Quality Assurance Manager

hace 3 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

At Amazon Support Services Costa Rica Srl, we are seeking a highly skilled Quality Assurance Manager to join our team in San Jose. As a key member of our Global Scaled Services (GSS) team, you will be responsible for leading the day-to-day administrative and operative tasks related to quality assurance.

The successful candidate will have a strong background in quality assurance, with experience in managing teams and processes. You will be responsible for ensuring that our digital assets meet Amazon's high standards for customer experience. This includes conducting performance evaluations, analyzing data and metrics, and communicating results to senior leadership.

We offer a dynamic and fast-paced work environment, where you will have the opportunity to work with a passionate and diverse global team. If you are a self-starting, flexible, and highly organized individual with excellent project management, communication, and interpersonal skills, we encourage you to apply for this exciting opportunity.

  • Experience in QA related processes
  • Familiarity with PMP Methodology
  • Familiarity with Agile/Scrum methodologies