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Lobby Experience Specialist

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Job Description

We seek a Lobby Experience Specialist to engage hotel guests in the lobby area, activating services such as Restaurant & Bar, Front Desk, Business Center, Lounge, etc. This role involves responding to guest requests, gathering local knowledge, and providing exceptional service.

Key responsibilities include:

  • Enhancing the service experience through activation of all outlet services within the lobby area.
  • Responding to guest requests for special arrangements or services.
  • Gathering and summarizing local area knowledge to inform guests about the property and surrounding area amenities.