User Experience Designer

hace 16 horas


San José, San José, Costa Rica Arkose Labs - Costa Rica A tiempo completo
About Us

Arkose Labs is a pioneering company at the forefront of disrupting the fraud industry with an innovative approach that undermines the economic drivers behind fraud.

The Arkose Labs Fraud and Abuse Prevention Platform combines real-time intelligence, rich analytics, and adaptive step-up challenges to progressively diminish the profitability of attacks while adapting to evolving attack patterns.

We offer the only fraud solution with a 100% SLA guarantee.

The world's largest brands trust Arkose Labs to protect their customer journey while delivering an unrivaled customer experience.

Job Description

As a User Experience Designer - Visual Challenge Specialist, you will play a significant role in leading the design of the command center and self-service portal.

You will also have the opportunity to work with customers to embed Arkose Labs anti-fraud solutions into their site or app with a GUI that is visually seamless when compared to the customer's own GUI.

Working closely with stakeholders, you'll set the design direction, define priorities, identify areas of opportunity, and lead design efforts from concept through launch and beyond.

The Arkose Labs Platform detects suspicious characteristics of users of a website or app, and responds by issuing the user an interactive challenge - a small puzzle to solve before continuing.

The product challenge organization is responsible for the development of these visual challenges, which drain fraudsters of their resources.

Equally important is the focus on providing a user experience that is as frictionless, quick, beautiful, and fun for the occasional authentic human user who encounters a challenge, so that people all over the world can continue to enjoy using the services of our customers.

Responsibilities
  • Work closely with product teams and engineers to create mockups that set the vision for major projects as well as short-term tactical work.
  • Develop a deep understanding of our product goals and technical details to design experiences that balance user, business, and engineering goals.
  • Customize CSS styling off Arkose anti-fraud solutions to match customers UX/UI requirements.
  • Create design related artifacts that are needed by the engineering team to develop the user interface.
Requirements
  • Demonstrate a portfolio with real work examples which include problem statement, ideation, solution, and outcomes.
  • Have the ability to break down complex problems into elegant user experiences.
  • Be able to thrive in a dynamic environment and be comfortable with ambiguity.
  • Have experience working with an established design system.
  • Have experience with popular design and project management tools (Figma, Miro, Jira), data analytics tools and standards (HTML/CSS, accessibility).
Why Join Us?

Join a fast-growing startup with pioneering technology built by passionate and ambitious people.

Work with some of the biggest names in the market, such as Microsoft, PayPal, EA, GitHub, Twitch, Roblox, Twilio, and Minecraft.

We value your unique contributions, perspectives, and experiences.

Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion.



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