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Overview
The Amazon Support Services Costa Rica Srl - B20 Physical Stores Support Team is responsible for executing SOPs to aid Corporate teams with product selection & onboarding, merchandising, marketing, inventory and pricing functions for Amazon branded brick and mortar stores.
We are seeking a skilled Business Intelligence Engineer to design and implement scalable, automated infrastructure for data extraction, processing and delivery. This role requires in-depth knowledge of data available, how to collect it, and understand how it applies to our business.
Key Responsibilities
- Translate basic business problem statements into reports that answer customer questions.
- Gather business requirements and inform of inputs needed to achieve the desired results.
- Work closely with partner teams and business stakeholders to deliver features.
- Define and management of technical roadmaps for end to end process automation.
- Periodically identify opportunities for optimization in existing reporting.
- Create and modify query syntax.
- Convert data to information through basic descriptions, aggregations, and pivots.
- Implement/deploy data visualization or communication tools (dashboards, decks, etc.).
- Utilize basic data-manipulation tools and test data to determine accuracy.
- Learn new technology to support process innovation and product migrations.
- Communicate with stakeholders to understand business problems and define logic that can be solved with data, statistics, and scripting.
A Day in the Life
This role contributes to the success of the business by tackling complex challenges on an Operations team. The ideal candidate proactively seeks to understand the existing data infrastructure and research independently.
The Business Intelligence Engineer builds reports, dashboards, queries, scripts, macros, etc., demonstrating their technical skills in a number of areas. They meet with diverse stakeholders to understand their problem statements, requirements and advise on feasibility.
