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Business Communications Strategist
hace 2 semanas
Job Summary
We are seeking a highly-intelligent, high-judgment, self-motivated and creative communications business advisor to join our communications team at Amzn Support Srvcs Costa Rica. This role will support Customer Service LATAM - building the reputation of Amazon as a great employer and a great place to work.
The role will be responsible for managing strategic external communications, executive communications and influencer strategy for the Customer Service organization in Latin America.
This role will provide strategic communication counsel to cross-functional partners on a wide range of complex topics, manage issues, changes, and crisis communications; and execute on external communications, programs, and experiences.
Key Responsibilities
- Earn trust, provide counsel, and effectively communicate with a range of internal and external stakeholders.
- Develop innovative external communications strategies, clear narratives, and tactics that engage media and influencers.
- Lead development and execution of communications for Customer Service campaigns.
- Successfully manage complex, fast-moving, and unexpected communications challenges.
- Build and maintain relationships with key media and influencers - both national and local in audience.
- Formulate a clear point of view on issues and create a concise and well-written/verbal narrative to address it.
- Raise the bar through passion for external communications, willingness to take risk, impeccable judgment, and logic and care in decision-making.
