Hospitality Ambassador
hace 2 días
Our Culture
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Job Description
We are seeking a Luxury Service Coordinator to join our team at the Costa Rica Marriott Hotel Hacienda Belen. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
Responsibilities
- Schedule services for individuals and large groups using spa/salon reservations software system.
- Call guests to confirm scheduled services.
- Answer questions about available services, general property information, and amenities.
- Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager.
- Check in guests for appointments, confirm first and last name, and provide general spa orientation upon arrival.
- Record guest preferences and needs by entering information into computer.
- Promote and sell spa/salon services.
- Obtain assigned bank, ensure accuracy of contracted monies, and keep bank secure at all times.
- Process guest payments for spa/salon services and obtain payment authorization as needed.
- Accept and log cash tips for employees.
- Balance, scan, and drop receipts with Accounting.
- Assist management in training, scheduling, counseling, motivating and coaching employees; serve as a role model.
- Report accidents, injuries, and unsafe work conditions to manager.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Benefits
As a valued member of our team, you will enjoy a comprehensive benefits package, including competitive salary, opportunities for career growth and development, and a supportive work environment.
-
Hotel Service Ambassador
hace 6 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob OverviewWe are seeking a skilled and enthusiastic Hotel Service Ambassador to join our team. As a key member of our hotel staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.ResponsibilitiesProvide warm and personalized service to guests, responding to their needs and exceeding...
-
Hospitality Ambassador
hace 2 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoAbout JW MarriottJW Marriott believes our associates come first. Because if you're happy, our guests will be happy. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.About the RoleThis is a full-time position that requires our Guest Experience Experts to...
-
Ambassador of Hospitality
hace 3 días
San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completoRequired Skills and Qualifications:To succeed in this role, you will need:Excellent communication and interpersonal skillsAble to work in a fast-paced environment and multitask efficientlyFamiliarity with local area and ability to provide recommendationsBasic computer skills and ability to learn new systems quicklyA positive attitude and passion for...
-
Service Excellence Ambassador
hace 4 días
San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completoCompany Overview:At Marriott Worldwide, we believe in creating memorable experiences for our guests. Our mission is to provide exceptional service and ensure that every guest feels welcome and valued.About Us: We are a global hospitality company with a diverse portfolio of brands, offering a range of accommodation options from luxury hotels to...
-
Customer Service Agent Spa Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoAt Marriott International, we are committed to delivering exceptional hospitality experiences to our guests. As a Spa Specialist, you will play a vital role in supporting the success of our spas, working closely with colleagues to create memorable and unique experiences for our guests.The Spa Specialist is responsible for promoting spa services, scheduling...
-
Customer Service Ambassador
hace 7 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo**Company Overview**Marriott International, Inc. is a global hospitality leader, operating over 7,000 properties in 131 countries.We are committed to delivering exceptional guest experiences and creating memorable moments for our customers.As a Guest Experience Expert, you will be at the forefront of this mission, ensuring that every interaction with our...
-
Luxury Service Coordinator
hace 2 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoAbout UsMarriott International, Inc. is a global leader in the hospitality industry, operating over 500 properties worldwide. Our portfolio includes both luxury and select-service brands, offering unique experiences for our guests.Job ResponsibilitiesWe are seeking a Hospitality Ambassador to join our team at the Costa Rica Marriott Hotel Hacienda Belen. As...
-
Luxury Spa Service Ambassador
hace 7 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoAbout Marriott InternationalMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Job OverviewThis role...
-
Customer Service Ambassador
hace 2 días
San José, San José, Costa Rica Selina A tiempo completo**Job Overview**Selina is a rapidly growing hospitality company that offers unique experiences to travelers. We are seeking a highly motivated and organized individual to join our team as a Customer Service Ambassador.In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and...
-
Customer Service Ambassador
hace 5 días
San José, San José, Costa Rica Regus A tiempo completoAbout This RoleWe are Regus, a leader in the global workspace market. Our mission is to provide world-class workspaces that inspire productivity and collaboration.Job SummaryWe are seeking an experienced Customer Service Ambassador to join our team. As a Community Associate, you will be responsible for delivering exceptional customer experiences, managing...
-
Hospitality Host
hace 5 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Overview**We are seeking a skilled and courteous Room Service Ambassador to join our team. In this role, you will be responsible for taking room service orders over the phone and providing exceptional customer service to our guests.**Key Responsibilities**Take room service orders and answer questions on menu selectionsCommunicate with kitchen staff to...
-
Experience Ambassador
hace 6 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoAbout UsMarriott International, Inc. is a hospitality company with a rich history and global presence.We are committed to providing exceptional guest experiences and building long-lasting relationships with our customers.
-
Experience Ambassador
hace 3 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoJob Description:In this exciting role, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our business and leisure travelers.Key Responsibilities:Deliver personalized service to guests by addressing their needs and preferences.Process operational needs and complete reports in a timely and accurate...
-
Hotel Ambassador
hace 6 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoAbout UsAt Marriott International, we believe in providing an exceptional guest experience through our attention to detail and commitment to excellence.We are a global hospitality leader with a diverse portfolio of brands and properties around the world.In this role as Guest Environment Expert, you will be responsible for maintaining the appearance and...
-
Service Excellence Representative
hace 3 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Service Excellence Role**We are seeking a Service Excellence Representative to join our hospitality team at Marriott International. As a key ambassador for our brand, you will be responsible for delivering exceptional service and creating a positive experience for every guest.Your key responsibilities will include:Providing personalized service to guests,...
-
Residence Inn Ambassador
hace 3 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**About Us:**Marriott International is a global hospitality company that operates a portfolio of 30 brands in over 130 countries. Our mission is to provide exceptional guest experiences while delivering strong financial performance.**Why Join Our Team?:Competitive salary and benefits packageOpportunities for career growth and developmentA supportive and...
-
Luxury Resort Ambassador
hace 4 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob RoleWe are seeking a highly motivated and experienced Leisure Coordinator to join our team at Marriott Worldwide. As a key member of our sales team, you will be responsible for promoting brand awareness, using sales techniques to maximize revenue, and recognizing opportunities to upsell customers. You will also be responsible for encouraging guests to...
-
Subjefe de Tienda
hace 3 semanas
San José, Costa Rica Skechers A tiempo completoJob Purpose Our Assistant Store Managers play an important role in creating a memorable customer experience. They support our day to day store operations, help develop our store employees, and act as product and brand ambassadors for Skechers. Main Responsibilities - Champion the brand. - Deliver an amazing customer experience through product and visual...