Leisure Coordinator

Job Overview

The Luxury Collection is a premium ensemble of locally authentic hotels and resorts from around the world. As a Sales and Marketing Ambassador, you will be part of a team that curates enriching destination experiences for our guests.

We invite you to join us on our journey and explore a career with Marriott Worldwide, where you can create lasting memories for our customers.

About The Job

Promote awareness of brand image internally and externally through effective sales techniques that maximize revenue while maintaining existing guest loyalty.

Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.

Encourage guests or callers to purchase or schedule preview package sales/tours.

Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.

Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).

Answer guest questions about property facilities/services.

Receive, record, and relay messages accurately, completely, and legibly.

FOLLOW all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Comply with quality assurance expectations and standards.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.

Requirements

- Marriott International is an equal opportunity employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About Us

Mission: Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories.