Credit Bureau Operations Lead

hace 6 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

About Experian

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers and businesses. We strive to make smarter decisions possible through our innovative solutions and exceptional customer service.

Job Summary

This is an exciting opportunity to join our team as a Business Development Program Manager. In this role, you will drive programs from concept review through implementation, ensuring each project meets FCRA laws and regulations. You will establish partnerships across multiple business units to configure innovative solutions that drive client engagement and promote internal synergy.

Your Key Responsibilities

  • Develop and execute project plans, including program flows and mail population segments.
  • Assess and select resources for program delivery and make technical decisions on project direction and program processing.
  • Manage multiple accounts and programs simultaneously, preparing and processing program billing.
  • Critique customer specifications, conduct final quality analysis on programs, and ensure accuracy of output.

Requirements

  • Bachelor's degree or equivalent experience preferred.
  • 3+ years related credit bureau experience.
  • Good knowledge of systems capabilities, software platforms, and processes.
  • Excellent verbal and written communication skills, effective analytical and problem-solving skills, and good organizational and project management skills.

What We Offer

  • Medical, life, and dental insurance.
  • International Share Save Plan.
  • Flex Work/Work from home options.
  • Paid time off and Annual Performance Bonus.
  • Education Reimbursement and Family Bonding benefits.
  • Referral Program and other perks.


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