Global Business Services Accountant

hace 1 semana


San José, San José, Costa Rica Pfizer A tiempo completo

Responsibilities
- Invoicing team CORE process: Scanning and Invoice processing for Americas Region and the Optimization of Optical Character Recognition technology.
- Genpact support: Invoice processing, troubleshooting, or related inquiries.
- Primary invoice/credits processing and resolution: Ensuring control compliance.
- Interfaces with internal and external customers/vendors: Resolving issues.
- Organizes workload, prioritizes, and follows up on outstanding items: Maintaining metrics and goals.
- Actively supports our GBS value proposition: Aligning processes with the delivery model and global standard, adhering to internal controls structures, and identifying process improvement opportunities.
- Independently manages relationships with internal stakeholders and colleagues: Diverse backgrounds, departments, cultures, business units, and countries.
- Ensures timely and proper execution of adequate internal controls: Understanding SOP and proposing updates when documentation does not align with day-to-day processes.
- Takes ownership of audit requests: Involving his/her processes.
- Responsible for accurate and up-to-date Work Instructions, Job Aids, and Desktop Procedures documentation: Assists the management team and other colleagues as needed; capable of making basic decisions over daily responsibilities; promptly escalates operative and issues to his/her Manager; evaluates customer/internal documentation and system information; maintains focus on customer service; exercises sound judgment abilities; good understanding of system functionality and processes; attention to detail and ability to work with a high degree of accuracy; participates in the delivery of internally developed training; seeks opportunities to be mentored by others; operates within operational transformation support; demonstrates ownership of personal and professional development


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