ICG KYC Case Analyst

hace 17 horas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Job Summary

The Institutional Clients Group (ICG) KYC Sr Case Manager is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team.

About the Role

This role is focused on developing and managing a dedicated internal KYC (Know Your Customer) program at Citi. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Customer) program at Citi.

Key Responsibilities

  • Conduct client profile reviews for customer accounts.
  • Review all information and documentation ensuring compliance with local regulation and Citi standards.
  • Update KYC forms and client profiles according to policy requirements.
  • Follow up with clients to ensure information is received before due dates.
  • Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due.
  • Support Team Lead with daily tasks related to KYC knowledge.
  • Be a Subject Matter Expert (SME) within the team for guidance and support.

Minimum Qualifications

  • Minimum 1 year of experience related to role's responsibilities.
  • Drive value to our customers in compliance to our operational discipline and quality process.
  • Work experience delivering technical guidance to clients or to business stakeholders.
  • Ability to make effective and timely decisions in a complex, highly matrixed organization.
  • Interpersonal & communication skills to work with stakeholders and Senior Management, both verbally and written (Spanish & English).
  • Proficient use of Microsoft Applications (Word, Excel, Access, PowerPoint, etc.).
  • Bachelor's Degree.

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