Patient Advocacy Leader

hace 23 horas


San José, San José, Costa Rica Pfizer A tiempo completo
What You Will Do

You will oversee the patient journey in its entirety, acting as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem. The PEP demonstrates personal purpose around improving the patient journey, as well as strong passion to create value and impact on the health ecosystem.

Your Key Activities:

  • Develop daily basis activities (not limited to): coordinate key strategies for program positioning, execution of patient program strategies, mapping and updating the patient journey, map and update the key stakeholders and other interests' groups, navigate and accompany patients, support the patients in the coordination of the necessary requirements, mapping the pain points, constantly evaluate the patient experience, generate, design, and implement strategies, periodically analyze the medical panel, identify areas of improvement.


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