Risk Management Specialist

hace 4 días


San José, San José, Costa Rica Microsoft A tiempo completo

At Microsoft, we are committed to delivering exceptional customer experiences through our end-to-end customer experience organization. Our Customer Service & Support (CSS) organization plays a critical role in building trust and confidence with every person and organization through seamless support experiences. Within CSS, Modern Life, Gaming and Customer Service (MLGCS), a Support Business Unit, provides service and support for all Microsoft consumer products and services, as well as commercial customer service, customer protection, and fraud intelligence.

We are seeking a Risk Manager to join our team and help drive our pre-release security update quality assurance and awareness programs. The Security Update Validation Program (SUVP) is our primary vehicle for this effort, engaging customers, partners, and Microsoft engineering teams to ensure product security and stability. This role offers flexibility, allowing you to work up to 50% from home.

This position requires a strong background in risk management, security, compliance, or a related field, with excellent written and verbal communication skills. Familiarity with Microsoft's software servicing model and security update methodologies is preferred. Additionally, experience with Power Platforms such as Power BI and Power Automate is beneficial.



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