Supply Chain Logistics Specialist

hace 7 días


San José, San José, Costa Rica Emerson A tiempo completo
Job Summary:

As an Order Management Specialist I at Emerson, you will play a critical role in ensuring the success of our customers by managing their orders from start to finish. This includes reviewing and verifying order details, resolving any issues that may arise, and communicating with customers to keep them informed about their order status.

Responsibilities:
- Review and process customer purchase orders, ensuring accuracy and completeness.
- Work closely with internal teams to resolve order issues and collect missing information, minimizing delays and improving customer satisfaction.
- Develop and maintain strong relationships with customers, responding to their inquiries and concerns in a timely and professional manner.
- Analyze order data to identify trends and areas for improvement, contributing to the development of process improvements and best practices.
- Collaborate with other teams to ensure seamless order execution, meeting quality and productivity standards.

Requirements:
- Strong organizational and time management skills, with ability to multitask and prioritize multiple orders simultaneously.
- Excellent verbal and written communication skills, with experience working with customers and internal stakeholders.
- Ability to analyze complex data and make informed decisions, with attention to detail and commitment to accuracy.
- Proficiency in using software applications and systems, with ability to learn new technologies quickly.

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