Soft Services Operations Lead

hace 7 días


Alajuela, Alajuela, Costa Rica Amentum A tiempo completo

Job Description

We are seeking an experienced Custodial and Maintenance Manager to join our Operations Team. As a key member of our team, you will be responsible for managing and supervising all soft services executed by third-party suppliers.

Responsibilities

  • Manage and supervise all soft services executed by third-party suppliers
  • Coordinate and execute daily custodial cleaning walks, biweekly landscaping walks, weekly mechanical and HVAC room walks, and biweekly support room walks
  • Execute clean room audits with SBM, CS Intel, and MFG
  • Coordinate and execute minor maintenance of cafeteria screens and common areas
  • Coordinate and execute biweekly fumigations in the cafeteria, sprung, rodi, offices, DHL, LTR, and perimeter areas
  • Prepare and present weekly meeting with CS System Owner clean room audit results
  • Prepare and present weekly meeting with EHS System Owner
  • Prepare and present weekly GWO's meeting
  • Develop AAR's, register, and update ILM system
  • Control waste programs, including monitoring and compliance with daily and weekly collection schedules
  • Fed the EHS Waste Management department database with reports, KPI's, documentation
  • Validate and update EHS waste management government and municipal permits
  • Weekly inspections at all collection centers ensuring correct classification and management of waste
  • PTP support and review
  • General administrative support to the soft services department
  • Coordination of change and removal of waste containers
  • Creation and monitoring of work orders
  • Quotations, PO, Invoicing follow-up, and suppliers' completion
  • Small projects management
  • MFG Laundry Shop Management
  • MFG Materials Handler Service management

Requirements

  • High School Diploma or demonstrated equivalent and related experience with customer services and facilities suppliers' management
  • Business Administration technician, diploma, degree or Maintenance, Civil, Industrial engineer student
  • CCMS Software knowledge and demonstrated experience
  • Power BI and Excel Software knowledge or similar database app
  • At least 1 year of experience in facilities field
  • C1+ English title or demonstrated experience
  • Microsoft Office Package knowledge and demonstrated experience
  • Soft skills such as Competitive, results-oriented, organized, problem-solving, customer services-oriented, great communication skills

Working Conditions

This role requires working in a fast-paced environment and interacting with various stakeholders, including clients, colleagues, and external partners.



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