Oracle Supply Chain Data Analyst

hace 4 semanas


San José, San José, Costa Rica Emerson A tiempo completo

As a key member of our team at Emerson, you will play a crucial role in supporting the deployment of our Corporate Supply Chain Systems. Your primary responsibility will be Oracle Supplier Data Management, where you will coordinate supplier research and set-up in Oracle, work closely with Dun & Bradstreet on supplier research and mapping activities, and collaborate with the Systems Team and Business Units in implementing projects and tasks.

**Key Responsibilities:**

  • Coordinate supplier research and set-up in Oracle.
  • Work closely with Dun & Bradstreet on supplier research and mapping activities.
  • Collaborate with the Systems Team and Business Units in implementing projects and tasks.
  • Take ownership and responsibility for projects, tasks, and deliverables.
  • Update established process documentation for changes to supplier management activities.

**Helpdesk Operations:**

You will provide first-level support on Corporate Supply Chain Systems Tools by assisting with Helpdesk support as needed for operational coverage. You will maintain a high degree of customer service, take ownership of user queries, and be proactive when dealing with user issues. You will also raise complex inquiries to System Admin or 3rd party support.

**Requirements:**

  • Bachelor's degree in computer science, Information Technology, or Supply Chain related course.
  • At least 1 year customer service experience.
  • 1-2 years of professional experience in Business Analyst role.
  • Well-developed problem-solving and troubleshooting ability.
  • Above average analytical skills - Experience in understanding and interpreting requirements specifications.
  • Supply Chain/Procurement knowledge is an advantage.
  • Good interpersonal, written, and verbal communication skills.
  • Customer service oriented.
  • Good data management skill.
  • Flexible, self-motivated.
  • Self-starter, motivated, and fast learner.
  • A solid great teammate and able to work with people from various levels of the organization.

**What We Offer:**

We offer a competitive benefits package to recognize and support our employees, including private health insurance with dependent coverage, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups (ERGs), and career growth focus.

**Our Commitment to Diversity and Equal Opportunity:**

We are passionate about what we do and believe that our success lies in the strength of our people. We are committed to fostering an inclusive and diverse environment, valuing individuals from all walks of life, and embracing their unique backgrounds, experiences, and ideas.

We not only care about our people professionally but also personally. At Emerson, we understand the importance of work-life balance and strive to create an environment where individuals can grow both personally and professionally. We offer a range of development opportunities, mentorship programs, and support networks to ensure that our employees thrive in their careers and find fulfillment beyond the workplace.



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