Data Governance Expert

hace 7 días


San José, San José, Costa Rica Palo Alto Networks A tiempo completo

**Our Mission at Palo Alto Networks**

We are a cybersecurity partner of choice, dedicated to protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before.

We are built on the foundation of challenging and disrupting the way things are done. We're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Palo Alto Networks is evolving to meet the needs of our employees through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience.

This includes managing urgent escalations, tracking and monitoring changes in data, and observing trends to guide system improvements. As a key member of our team, you will be responsible for ensuring that our data is governed, accurate, and reliable on a day-to-day basis.

The Data Governance Analyst plays a crucial role in ensuring that these goals come to fruition. This position reports to the Manager, Data Governance and will have a high degree of interaction with the Analytics, Business Operations, and IT functions across Palo Alto Networks.

Key Responsibilities:

  • Work with internal stakeholders to solve service requests/issue resolution related to Data Governance
  • Relentlessly execute against overall ticket queue to adhere to SLA requirements
  • Analyze public data and provide recommendations on account hierarchies, merges, and enrichment values etc. based on research
  • Track and record trends in service requests and identify error rate
  • Work on implementation, communication, and ongoing support of data standards, policies, and processes
  • Collaborate with the Data Governance team on documentation of data standard and policies
  • Perform analysis on ongoing account enrichment
  • Perform data updates and audit of account information to increase account accuracy

Requirements:

  • Interest in the concerns and topics related to data governance
  • Ability to work well with others
  • Ability to speak fluently in business language
  • Ability to manage multiple tasks simultaneously
  • Organized, proactive individual that can operate independently in solving complex problems with little guidance
  • Experience dealing with multiple teams and have a business centric approach
  • Comfortable working in a fast-paced, dynamic work environment
  • Excellent Verbal and Written communication skills
  • Experience with SFDC and SFDC tools (SOQL and ETL/Workbench) a big plus
  • Experience working with Google Suite (particularly spreadsheets)


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