Global AML/KYC Operations Leader

hace 7 días

San Francisco, Heredia, Costa Rica Citi A tiempo completo

About the Role

The Global AML/KYC Operations Leader is responsible for providing strategic leadership and direction to a team of employees in order to deliver Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services in coordination with the Compliance and Control team.

This role ensures the development and management of a dedicated internal KYC program at Citi. The key objective is to provide full leadership and direction to a team to manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment.

Responsibilities:

  • Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment.
  • Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally.
  • Provide people management and development responsibilities and ensure team service level standards are met.
  • Liaise with Compliance department and senior management within business units supported.
  • Oversee new client onboarding and implement process enhancements to improve client onboarding experience.
  • Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program.
  • Monitor account refresh activity daily to ensure regulatory/document requirements are met.
  • Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized.
  • Maintain 'Book of Work' for new system releases and enhancements to existing infrastructure.

Requirements:

  • 5-8 years of experience in internal control functions within the U.S.; particularly in AML/KYC, Operational Risk, legal or other control-related function in the financial services industry.
  • Good interpersonal skills, ability to interact with Senior Management, verbally and in written communications (Spanish and English).
  • Attention to detail and ability to work under high-volume workload, prioritizing in an effective manner.
  • Strong analytical and communication skills; with the ability to articulate complex problems and solutions through crisp and clear messaging.

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