**Job Summary**

We are seeking a highly skilled and motivated individual to join our team as a Technical Support Agent. In this role, you will be responsible for providing accurate information about our internet services and basic technical support to customers.

**Key Responsibilities**

- Utilize various methods and tools to gather and share information with customers.
- Build strong relationships with customer accounts through active listening and empathy.
- Offer suitable solutions and alternatives to customers based on their needs.

**Requirements and Qualifications**

- On-site work required
- English language proficiency at B2 level (85% or higher)
- Relevant work experience
- Typing speed of 20 words per minute
- Effective communication skills

**Salary and Benefits**

Tipo de puesto: Tiempo completo, Permanente
Salario: ¢300,000.00 - ¢400,000.00 al mes
Idioma:

- Inglés B2- 85%?
(Obligatorio)