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Quality Assurance Manager, Compliance Oversight

hace 3 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

Company Overview

Amazon Support Services Costa Rica Srl - B20 is seeking a highly skilled Quality Assurance Manager to lead our AML Programme team in Registration and Compliance. This role will focus on managing a global team of Quality Specialists covering the Know Your Customer programme.

Job Description:

The successful candidate will manage a team of approximately 7 people responsible for auditing and reporting of high-complexity AML operational work across Amazon's payment entities and licenses. The manager will work closely with operations management teams, AML programme teams, as well as compliance officers of various entities.

Key Responsibilities:

Proactively identify situations that may pose significant compliance risk and guide management in the development/reviewing of applicable policies, procedures, and business practices.Participate and collaborate in the review and analysis of new regulatory developments and maintain oversight of developments impacting business activities.Lead a team of highly skilled analysts who perform investigations on high-risk items.Participate and collaborate in compliance advisory and integration projects as well as conduct compliance assessments and define requirements as needed for the approval of business projects and initiatives.Evaluate the implementation of key processes within the company to meet regulatory frameworks.Work closely with key functional organizations to ensure proper implementation, reporting, and change management.Provide assistance and input on risk assessments.Assist the Head of EU Compliance in reports to Management on a timely basis all relevant compliance issues through periodic reports as well as escalating any key or high-risk compliance issues.Interface with Product and Engineering teams to provide requirements and inputs for new system development, assist with user testing, and represent Compliance in stakeholder meetings.Collaborate with Business Units, Operations, Technology, Legal, and the larger risk community.

Requirements and Qualifications:

- Master's degree in Compliance, Risk, or Business

- CAMS Certification or other Compliance certification such as CRCM or CRP

Benefits:

This role offers a unique opportunity to join a dynamic team and contribute to the success of Amazon's AML Programme.