Infrastructure Engineer
hace 2 semanas
Job Overview:
The Infrastructure Engineer role at Citi involves providing technical and business support to users of Citi Applications. This includes utilizing knowledge of apps support procedures and concepts to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
Main Responsibilities:
- Provide technical and business support for users of Citi Applications
- Utilize knowledge of apps support procedures and concepts to field issues and queries from stakeholders
- Work with relevant technology partners for long term remediation
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals
- Act as a liaison between users/traders, interfacing internal technology groups and vendors
- Participate in disaster recovery testing
Essential Qualifications:
- 2-5 years experience as systems engineer including experience with Unix and scripting within the Linux infrastructure
- Intermediate/advanced English
- Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
- Knowledge of issue tracking and reporting using tools
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