Cloud Technical Support Engineer

Role OverviewThe Technical Support Engineer is responsible for providing advanced-level technical support to customers. This includes answering product questions, resolving technical issues, and contributing to the development of knowledge base articles.Key ResponsibilitiesSupport customers through multiple channels, including phone, email, and chatAnalyze...

Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...

About Cloud Software GroupWe combine the capabilities of Citrix and TIBCO to provide cutting-edge cloud software solutions.Our team is passionate about delivering exceptional support and ensuring the success of our customers.Key Responsibilities:Performing sophisticated problem analysis and isolating problems of moderate to high complexityValidating and...

**About Cloud Software Group**We are one of the world's largest cloud software providers, serving over 100 million users worldwide.Our team values diverse perspectives and encourages learning, dreaming, and building the future of work.We are on the cusp of a significant evolution and growth phase, and we need experts like you to drive it forward.The position...

About Our TeamWe are a team of experienced professionals dedicated to delivering exceptional cloud software solutions. Our mission is to provide innovative, scalable, and secure products that meet the evolving needs of our customers.Job DescriptionWe are seeking a skilled Senior Technical Engineer to join our team. As a key member of our engineering...

**Job Overview**:We are seeking a skilled Cloud Support Engineer to join our team at Check Point Software Technologies Ltd. As a key member of our support team, you will play a critical role in providing exceptional technical support experience to our customers.**Responsibilities**:Own and manage customer support cases to ensure timely resolutionProvide...

**Company Overview**Zscaler is a leading provider of cloud security solutions, helping thousands of enterprise customers around the world protect their networks and users from advanced threats.We are seeking a highly skilled Sr. Product Support Engineer to join our growing Customer Care Organization, responsible for providing world-class post-sales technical...

About Cloud Software GroupCloud Software Group is a leading provider of cloud software solutions, serving over 100 million users globally. We empower individuals and organizations to achieve their goals by delivering innovative, scalable, and secure cloud-based products.Job DescriptionWe are seeking a skilled Senior Technical Engineer to join our team. As a...

Company OverviewCloud Software Group is a leading provider of cloud-based solutions, serving over 100 million users worldwide. Our mission is to empower individuals and organizations to achieve their full potential by delivering innovative and reliable cloud-based solutions.Job DescriptionWe are seeking a Technical Support Engineer to join our team. As a...

About Cloud Software GroupWe are a leading provider of cloud software solutions, serving over 100 million users worldwide.Our team is passionate about delivering exceptional support and ensuring the success of our customers.Key Responsibilities:Sophisticated problem analysis and isolation of moderate to high complexity issuesValidating and qualifying...

Our Company OverviewCloud Software Group combines the capabilities of Citrix and TIBCO to create one of the world's largest cloud software providers. We serve over 100 million users globally and offer a range of innovative, scalable, and secure cloud-based products.Job DescriptionWe are seeking a skilled Senior Technical Engineer to join our team. As a key...

We're looking for a skilled Cloud Infrastructure Engineer to join our Azure Platform Technical Support (APTS) team. In this role, you will provide technical guidance across teams, maintain documentation for all cases, and mentor junior support engineers. The APTS team provides world-class technical support to Microsoft commercial and enterprise clients,...

**Role Overview**:Now, let's get to the details.- Answers complex-level incoming customer support requests in a fast-paced environment.- Assist customers who request support ranging from product training to troubleshooting.- Serves as a mentor for new hires, assists junior team members with any projects assigned, determines initiatives, and identifies...

**Better work begins at ShareFile**ShareFile is a place where you can stretch, grow, and make an impact every day.We move fast here, thrive in gray zones, and are committed to putting the customer first.We value the whole you - your ideas, your inspirations, your aspirations, your initiative - and leadership gives us the space to explore and the feedback to...

About UsCloud Software Group is a leading provider of cloud-based solutions, serving over 100 million users worldwide. We value diverse lived experiences, passion for technology, and the courage to take risks. Our team is empowered to learn, dream, and build the future of work.Job DescriptionWe are seeking a Technical Support Engineer to join our team. As a...

About the Role:We're looking for an experienced Cloud Infrastructure Engineer to join our team and provide technical support to Microsoft commercial and enterprise clients.This role focuses on providing exceptional customer support, not on hands-on development.You'll work with a highly collaborative team to solve intermediate and complex technical problems...

As a Technical Support Solutions Engineer - Azure, you'll be part of a global team dedicated to delivering world-class technical support to our Enterprise customers. Your primary focus will be on analyzing complex technical issues and developing creative solutions that meet customer needs.Responsibilities:Analyze and troubleshoot technical issues using...

**Company Overview**:Check Point Software Technologies Ltd. is the world's leading vendor of Cyber Security solutions. Our mission is to make the world a safer place by creating innovative security solutions that prevent and stop sophisticated threats.**Job Description**:In this role, you will provide support to help customers seamlessly resolve issues and...

Overview:We're seeking a customer-oriented, multilingual Tech Support Engineer 2 - Portuguese to work on behalf of our client to resolve difficult customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.**Driving exceptional outcomes with...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...