Data Analyst Program Lead

hace 6 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Company Overview

Experian is the world's leading global information services company, empowering consumers and clients to manage their data with confidence. With 20,000 people operating across 44 countries, we invest in new technologies, talented individuals, and innovation to help all our clients maximize every opportunity.

Job Description

The Data Analyst Program Lead will drive programs from initial concept review through implementation, including planning, business analysis, requirements definition, design, implementation, and execution. This role requires establishing partnerships across multiple business units to configure innovative solutions that drive client engagement and promote internal synergy.

Key Responsibilities:

  • Critique customer specifications and develop project plans, including program flows.
  • Select appropriate resources for program delivery and make technical decisions on project direction and program processing using modeling specifications and techniques.
  • Serve as project manager for program scheduling, operational personnel, and departments.
  • Conduct final quality analysis on programs, reviewing accuracy of output, and manage multiple accounts and programs simultaneously.

Qualifications

To be successful, this individual must possess a Bachelor's degree or equivalent experience, with 4-5 years of Customer Service related experience. Additionally, they should have good knowledge of systems capabilities, software platforms, and processes, as well as database management concepts and principles.

Benefits

Experian offers a comprehensive benefits package, including medical, life, and dental insurance, international share save plan, flex work, work-from-home options, paid time off, annual performance bonus, education reimbursement, family bonding, bereavement leave, referral program, and more.


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