Financial Data Analyst Position in Costa Rica

hace 4 semanas


San José, San José, Costa Rica L. L. Bean A tiempo completo

L.L.Bean is seeking a highly skilled Financial Data Analyst to join our team in Costa Rica. This role will involve maintaining customer accounts and records, reviewing and verifying financial transactions, and interacting with customers and Customer Satisfaction personnel.

We offer an extraordinary employee experience, flexible schedule, work-from-home opportunities, fitness subsidy, tuition reimbursement, outdoor days, L.L.Bean products employee discount, and life and medical insurance.

As a Financial Data Analyst, you will be responsible for:

  • Responding to inquiries, researching and resolving internal and external customer problems
  • Providing world-class customer service, customer account analysis and resolutions
  • Processing and posting daily deposits to the appropriate customer account and invoices
  • Auditing and releasing held orders as necessary

Key responsibilities include:

  • Demonstrating advanced communication skills and providing exceptional customer service
  • Identifying priorities of requests and responding promptly and accurately to requests or questions from customers
  • Communicating issues/concerns to leaders in a timely manner
  • Mining, analyzing and presenting data to drive informed decision making

This position requires:

  • Education Level: Student in Accounting, Finance, Business Administration or related field
  • English Level: Advanced (C1 level)
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational skills
  • Attention to Detail
  • Self-development and learning desire
  • Innovation and Continuous Improvement mindset
  • Emotional Intelligence
  • Exceptional customer service

The estimated salary for this position is around $60,000-$80,000 per year, depending on location and experience.

We are looking for a talented individual who can work independently on assigned tasks and accept direction on given assignments. If you have a strong passion for numbers and excellent customer service skills, we encourage you to apply for this exciting opportunity



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