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Company Overview
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Utilizing the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. With a presence across 27 locations and support from over 9,000 associates, the company caters to national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.
Job Description
The Collections Junior Analyst will play a pivotal role in supporting the Invoice to Cash end-to-end process in the Business Service Center. Key responsibilities include:
Daily Collection Tasks
- Conduct research and reconcile overdue accounts/invoices.
- Maintain accurate records of past due accounts & collection efforts.
- Process & send statements.
Customer Portfolio Management
- Maintain customer files.
- Perform customer portfolio auditing functions accurately and meet audit deadlines.
Communication and Follow-up
- Handle customer communication for the business unit.
- Follow up on payment on accounts and customer deductions, resolve short pays, debit memos and unused credits with customer.
Process Improvement
- Work to understand the processes and activities required in the invoice to cash process/deduction through training, skill acquisition and continuous improvement.
Team Collaboration
- Work in a team environment, which involves collaboration, active participation in team meetings and tasks, and use of team-based methods and tools.
Qualifications
- Student in accounting or a related field.
- Proficiency in computer skills including MS Office (Excel) and Adobe Reader.
- Desired but not required experience with SAP, banking portals, and other ERP systems, preferred.
- English level B2+ or C1
